Shipping policy
Shipping Policy
I'm so excited to get your order to you. Here's what to expect.
Processing Times
- Orders are processed within 3–5 business days.
- Custom and personalized items require additional processing time. I'll confirm your estimated timeline by email after you order.
- Business days are Monday through Friday, excluding holidays.
Shipping Rates & Delivery Times
- Shipping costs are calculated at checkout based on your location and the shipping method you choose.
- Delivery times vary by carrier and destination. Once your order ships, you'll receive a tracking number by email.
Order Tracking
- Please allow up to 24 hours for tracking updates to appear after you receive your tracking number.
Lost, Stolen, or Delayed Packages
- Once your package is handed to the carrier, it's in their care, and I'm not able to cover packages that are lost, stolen, or delayed in transit. If something happens, please contact the carrier with your tracking number, and email me too. I'll do my best to help you sort it out.
Incorrect Shipping Address
- Please double-check your shipping address at checkout. If you notice a mistake, email me right away and I'll try to update it before your order ships. I'm not responsible for packages delivered to an incorrect address entered at checkout.
International Shipping
- International orders may be subject to customs fees, duties, or taxes set by the destination country. These fees are the customer's responsibility.
Questions?
Email me anytime at info@tamieskollections.com