Cancellation policy
Purchase Cancellation Policy
At Tamie Kollection, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, orders may need to be canceled. Please review our cancellation policy below to ensure a smooth process.
Order Cancellation Requests
- Customers may request to cancel their order within [2 hours] of placing it.
- Orders that have already been processed, customized, or shipped cannot be canceled.
- If your order qualifies for cancellation, a full refund will be issued to the original payment method.
Custom & Personalized Orders
- Due to the nature of custom and personalized products, cancellations are not allowed once production has started.
- If you need to make changes to your custom order, please contact us immediately at [tamieskollection@gmail.com] to see if modifications can be made.
How to Request a Cancellation
To request a cancellation, please email us at tamieskollection@gmail.com.
Refund Processing
- Approved cancellations will be refunded within [ 5-7 business days] to the original payment method.
- If your order is already in transit, it cannot be canceled, but you may refer to our Return Policy for further options.
Non-Cancelable Orders
- Final Sale items, clearance products, and digital downloads cannot be canceled or refunded.
- Subscription-based or pre-order items may have specific cancellation terms listed at the time of purchase.
For any further inquiries, feel free to reach out to us at [tamieskollection@gmail.com].
Thank you for shopping with Tamie Kollection!